We boarded the airplane and there were two wonderful gentlemen attendants. They served one spherical of drinks very immediately and by no means came again all around and asked if we wanted anything to consume.
We are already Recurrent flyer prospects for over 30 years, and one of several attractions for us to carry on together with your services tend to be the perks you present to us and the good service Now we have normally had in lots of outings with AA. On Jan 29 2015, I identified as AA en Español for making preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant lady Ana Maria assisted me with all the paper perform And that i did pay for all the additional expenditures with my Town Charge card foe my spouse and myself and Ana Maria advised me which i will obtain confirmation on my e mail, and gave me over the cell phone our two locator records. Nicely, nowadays After i known as once again because we didn't get the data on my electronic mail, we ended up educated to our surprise that only my partner had reservation and there was very little on file for myself!
I have a ask for reference variety 14716375252 from a trip taken final Nov. I would like to know the companies response.
Me and my wife needed to face a maintenance difficulty in the airport, flying from JFK to MIA (AA2299),as a result of which we had to alter the flight .Right after conveying The problem towards the crimson jacket AA worker, the flight was adjusted, and we were being sure to be seated during the top quality as we have been alleged to on the first flight (my wife is intensely pregnant).
january 26 my son flew non halt from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He reported at the airport that his bag did not come off the plane. The Girl in the booth checked the declare ticket. The bag experienced not remaining St. Louis. She gave him a locator amount and told him they'd be calling him before long. They could not uncover it so that they despatched him a kind to fill out of his possessions inside the bag. He sent it in.
My partner and I had flight reservations for currently (March 15, 2014) and following a schedule heart scan on Wednesday of the 7 days, he was diagnosed which has a significant heart issue. On Friday, March 14, 2014 he experienced to possess a heart catherization and it absolutely was impossible for us to go on our holiday. I known as American Airlines Buyer Service and was nicely told “tough luck”.
You will find a Center aged African American woman with a short hair Slash and Eyeglasses at your Philadelphia Airport spot who refused to provide me her full identify when I requested it as a result of her despicable attitude. She finally explained to me her name was “D” and hid her identify badge as she said this. “D” does not are worthy of a work in shopper service and particularly not as part of your top notch sign in area exactly where I encountered her. As I rushed earlier the prolonged TSA line for the self service ticketing counter with only 40 minutes till my flight departed I had been joyful to find out there was a absolutely free kiosk. I began to retrieve my reservation and midway through this method “D” walked around me and said “This can be for top notch passengers only” I looked up in the screen confused because there wasn’t any signal or indicator which the kiosks have been top notch kiosks and additionally I questioned how “D” knew I used to be or was not top quality and why she would make these types of an assumption. I replied “Excuse me?” “D” condescendingly said “These kiosks are for first-class passengers only”.
My partner and i experienced a flight leaving Richmond Virginia with a closing destination of Seattle Washington. We've been aware of flying and had flown other private jet aircraft charter Miami FL airlines earlier that week gonna and from several Locations. We experienced all our data and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt ask if those people who are flying are military personnel so we commenced over and waited in line to talk to your representative in the counter. At the time we had been up within the counter we explained to a Girl behind the counter that my spouse is inside the army and we experienced two luggage to examine in. Thats once we were being informed that our baggage exactly where over excess weight and It could be 250$ additional. We requested for your lady to point out us wherever the offer pricing is created. She was unable to supply that data and went on to tell us we could glance it up ourselves. My husband who is enlisted within the U.S. Coast Guard has not experienced to pay for extra or any amount of money for baggage, on orders or personal. My partner gave her the 250$ and that is in the event the agent we have been speaking with soon became very rude and threatened to terminate our entire flight.
PS I had her about the return flight and it absolutely was evenm much better she life within the Phillie spot And that you can try here i lived in exactly the same place for pair years so we experienced a conversation about that empty leg charter flights Miami FL .
If I'm able to try this, why can’t try this? Listed here’s a suggestion. Considering that the agents simply cannot see USAIR, why not provide them with entry to the online market place to allow them to see obtainable USAIR flights? There have been various USAIR flights that will have looked after at least half from the people who needed to flights.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i received property and unpacked, I seen one of my things was lacking from certainly one of my checked baggage.It was a shaving package which was in a zippered pocket on the outside of a bag. I termed purchaser service in Las Vegas and was instructed there's nothing they can do.
speaking to a real particular person at AA purchaser service is next to unattainable. The Web page record a contact number, that is for cargo and that only references a Web-site that is certainly no aid at all.
... It was the farthest south that snow has long been reported in The usa since the history books were being started in the nineteenth century. ... The snow flurries in Miami will probably be only an asterisk while in the record books considering that they did not tumble on any on the Countrywide Weather Service's recording stations in the area, but they have been genuine."
To be a business, you've stepped way outside of line taking a general public posture on this. But the situation you’ve taken properly favors “discrimination” in opposition to all other folks who're entitled on the Particular protective provisions liked by a privileged minority.